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For most orders completed through Irish American Mom Gift Shop, you have 14 days to return the item from the time that it arrives at your doorstep as long as the product is still in working and new condition. Due to the size of certain products and the policies of certain suppliers, some returns may incur a restocking fee.
To set up a return, simply email [email protected]
For specific products on Irish American Mom Gift Shop that require customization, we simply do not accept returns or exchanges. In the case that the product arrives damaged, we will be happy to help resolve the issue.
Arrived Damaged Products
For any orders that arrive damaged or in non-working condition, Irish American Mom Gift Shop takes full responsibility and will work with you to set up a full refund or exchange. Simply email [email protected] to express your issue and one of our Customer Service Members will be with you promptly.
For most orders on Irish American Mom Gift Shop, you have 14 days to set up an exchange for a different version, size, or color of the product that you purchased, pending availability on the Irish American Mom Gift Shop.
Set Up a Return or Exchange
Simply email [email protected] explaining your situation. One of our team members will promptly be in touch to help you with your return or exchange.